Schwarzschmied

FAQ

Fragen & Informationen

Arrival/departure
The rooms are ready for occupancy from 2pm on your day of arrival, please let us know if you plan to arrive after 7pm. We ask you to vacate your room by 12am on your day of departure.

Dogs
Your four-legged family member is welcome in our hotel. We charge a daily fee of € 17,00 for your dog (without food).

Non-smoking
We are a non-smoking hotel. All rooms are non-smoking. Smoking is only permitted in the smoking pavilion on the terrace.

Price list
The room prices are per person/day including the breakfast.

Shuttlebus
Travel in comfort by train, get off at Lana/Postal and we'll pick you up from the station.

Cycling
Hotel guests may rent mountain and city bikes free of charge.

Travel Cancellation Insurance
Depending on which period you reserved and how the booking was made, it is possible that booking cancellations might involve certain costs. It is therefore advisable to take out an affordable insurance policy against cancellations especially in cases where there are children or elderly people, as a precaution against unforeseen events or illnesses.

Cancellation Policy

  • 21 to 7 days before the arrival 45 %
  • 6 to 1 day before the arrival 75 %
  • on the day of arrival or in case of no-show 100 %
  • The percentages indicated apply to the total price

Settling the hotel bill
Cost-effective with any of the standard bank cards (debit cards)- with MasterCard or VISA or AMEX. Payments by cash are possible in Euro.

Bank details
Hotel Schwarzschmied
Raiffeisen Landesbank Südtirol AG 39100 Bozen/Bolzano
IBAN: IT06N0811558490000011133794
BIC/SWIFT: RZSBIT21014

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