Hotel Schwarzschmied, Susanne Spiel, Andreas Marini, Patrick Schwienbacher, Olga Löffler - Munichwithus, Tourismusverein Lana und Umgebung, IDM Südtirol
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Online dispute resolution
Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council Platform for online dispute resolution for consumer disputes (ODR) to the European Commission.
Within the sense of Article 13 of the legal decree No 196 of 30 June 2003 and the subsequent alterations and appendices we herewith give information that all data which you send to us over our internet portal or through other means ( fax, e-mail, post) are collected and stored. We guarantee that in accordance with the framework of the legal requirements the use of personal data is subject to the consideration of the basic rights and freedoms as well as of the dignity of the individual, with particular regard to the maintenance of confidentiality, personal identity and the right to privacy of personal information.
The personal information processed by us is not made available for distribution.
The data protection law, according to Article 7, gives those affected the right to examine and check their personal data, to verify and supplement it as well as the right to order that the data be removed, blocked or converted to anonymous data, in those cases where the data processing conflicts with the legal safeguards. The affected has the right, for justifiable reason, completely or in part, to oppose the distribution of his data as well as to demand its deletion, blocking or conversion into anonymous data, and, without justifiable reason, if data is used for purposes of business information, despatch of advertising material, direct sale or for market and consumer surveys.
In order to increase customer loyalty and to sell our services and additional services we use software provided by ADDITIVE s.n.c., 39011 Lana (BZ), Italy (“ADDITIVE”). Therefore your data, which we gather and process in connection with your request, reservation, order, activation, registration or the transmission of other contact forms on our website, will be analysed and used to provide you with automatically generated offers for our services and additional services. Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on an adequacy decision taken by the European Commission (“Privacy Shield”) or on data processing agreements. You can deny the use of your data for this purpose anytime by clicking on the “unsubscribe” link in the respective message. The data processing takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR. Our objective in accordance with the GDPR (legitimate interests) is the prevention of competitive disadvantages, the increase in brand awareness and the maximisation of our economic success through an optimal use of the acquired contacts.
On our website you have the possibility to buy vouchers by using the integrated voucher software. To process your purchase and to save and store your data we use software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”) in the context of voucher marketing. Through the use of these services and systems your data will be processed and stored in the EU.
The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data we cannot conclude a contract with you. The data will not be transferred to an outside third party, except for your credit card data which will be transferred to the payment provider and to our tax accountant to fulfil our tax obligations.
The data processing takes place in accordance with the requirements of art. 6 para. 1 lit a (consent) and/or lit b (processing necessary for the performance of a contract) of the GDPR.
On our website you have the possibility to subscribe to our newsletter. For the subscription we need your email address and your consent to receive our newsletter through ADDITIVE, our provider for hotel e mail marketing. To provide you with relevant information we also gather and process voluntary information concerning interests, name, date of birth and country/region of origin in our hotel newsletter tool.
After signing up for our newsletter you will receive an email containing a link to confirm the subscription.
Your subscription can be cancelled any time by clicking on the cancellation link in the respective newsletter.
To process your subscriptions and to send our newsletters we use software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”). Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements.
The owner of the data processing is
Hotel Schwarzschmied, Schmiedgasse 6, I - 39011, Lana, South Tyrol / Italy